Mission Statement and Philosophy

Mission Statement

Core mission

To make our clients more successful and confident in prevention, diagnosis, and treatment

Core competence

Analytical and medical interpretation

Core service

ART, Cardiology, Pathology, Clinical Diagnostic Laboratory, Medical products

Core differentiation

We offer personal and concrete added values in terms of products, range and services

 

Values

CustomersEmployeesManagement
Winning enthusiastic ambassadorsBuilding success togetherEncouraging through challenge

Philosophy

The deep stillness of a lake, the roar of a raging torrent, the mysterious creaking and cracking of ice sheets, the gentle splashing of a fountain, the unmistakable smell after rain and the distinctive shape of a drop.

Water: inspiring, calming, bearer of weights, steeped in symbolism and appearing in many different physical forms, all made of one and the same molecule.

Isn’t it a short leap from these images to the themes of laboratory medicine, based as it is on a profound scientific knowledge of molecules and liquids?

We invite you to experience this harmonious interplay of disparate details and immerse yourself in the fascinating visual world of water!


Experience as a foundation

Viollier stands for long years of experience and achievement in laboratory medicine. A far-sighted spirit of innovation and traditionally minded commitment to quality have always been the guiding principles of the founding family,
now in its second and third generation.

Through its pioneering work in medical science, highperformance technologies, and broad range of services, Viollier has established itself as the leader in laboratory medicine in Switzerland.

More than 600 dedicated employees deploy their outstanding skills and expertise to build customer relations on a basis of trust and to achieve the highest standards of service quality.

Customer focus as a prerequisite

What is our response to linguistic and cultural diversity?

Thanks to its polyglot staff and regional presence, Viollier’s staff is able to respond individually to a culturally diverse clientele. You benefit from services that are networked nationwide through the most up-to-date information technology.

Direct personal contact with your doctor and short decisionmaking pathways are the surest formula for shared success.

Wherever you are in Switzerland, Viollier is close at hand.


Effectiveness as standard

Isn’t the time factor important - even vital - in many cases.

Viollier has the most recent findings in laboratory medicine at its fingertips, giving you access to the latest preventive, diagnostic, and therapeutic possibilities.

In the field of molecular biology, PCR technology offers direct detection of bacteria, viruses, and genetic predispositions, and ensures reliable tracing of genetic pedigrees in paternity tests.

Viollier has declared effectiveness to be its performance standard: Obtaining the correct diagnosis faster and more precisely in order to begin the appropriate treatment immediately.

Reliability as self-perception

Why is reliability is not just a catchword at Viollier, but a quality we live and breathe every day?

Highly qualified staff are always on hand to help and advise you. With state-of-the-art technology at their fingertips, they ensure that you can rely on Viollier in the most demanding situations.

Reliability is essential to building relationships of trust.

This is at the heart of the culture that nourishes Viollier’s relationship with patients, physicians, practice and hospital teams, as well as with our employees and partners.

A community to which the Viollier team is delighted to welcome you.


Quality as a guarantee

Central accreditation valid for the whole of Switzerland bears witness to Viollier’s commitment to quality.

Standardized measurement conditions and computermonitored analyses enhance the comparability, precision, and reproducibility of the results at all Viollier’s locations.

Even the most unusual analyses are part of our daily routine.

This rich fund of experience enables the Viollier team to obtain reliable results as a basis for medical decisions, however rare and complex the case.

Precision as a passion

Scientific work demands a passion for performance, as well as stamina, concentration, and precision.

Why is attention to detail the key to our success?

As Leonardo da Vinci said: details make for perfection, but perfection is no detail.

Viollier employees are all professionals by vocation.

They do what they do out of a commitment to maintaining and improving quality of life, well-being and performance – in short, a commitment to your health.


Versatility as added value

How does Viollier encourage the dialogue between scientific theory and practice?

Viollier attaches great importance to the training, continuing education and personal development of its staff. The in-house team works in close collaboration with recognized specialists in Switzerland and abroad. For decades, Viollier has been investing selectively in clinical research and development.

Patients, physicians, practice and hospital teams benefit from a wealth of knowledge that is more than equal to the highest demands.

Data protection as a basis for trust

For Viollier data protection is an indispensable part of accredited quality assurance.

The Viollier team is conscious of its responsibilities and puts its commitment to every day with painstaking attention to detail in everything it does.

Data entrusted to Viollier is treated in strict confidence and protected at all times by organizational and technical security measures.

In addition, all members of staff at Viollier are bound by medical confidentiality.