Lisa Martin
Fed. Certificate in Hotel Management
Education and professional experience
2010 Head of Customer Service Center, Viollier AG, Basel
2009 Project Manager Customer Service Center, Viollier AG, Basel
2008 Sales Manager Migros-Ferien, Hotelplan AG, Glattbrugg
2006 Head of Sales & Operations ESCO-Reisen, Hotelplan AG, Basel
1998 Senior Product Manager ESCO-Reisen, Hotelplan AG, Basel
1992 Product Manager, ESCO-Reisen AG, Basel
1989 Clerk, Interstudy Sprachschulagentur, Basel
1988 Receptionist, The Hay Adams Hotel, Washington DC, USA
1987 Banquet coordinator, Grand Hotel Sauerhof, Baden bei Wien, A
1986 Diplôme Ecole Hôtelière, Lausanne
1984 Diplôme Cercle Commercial Suisse, Paris, F
1983 Swiss federal diploma, Schweizerische Alpine Mittelschule, Davos
Main professional interests
  • Professional telephoning
  • CTI telephony
  • Coaching