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Martin Lisa
Fed. Certificate in Hotel Management
Head of Customer Service Center
Education and professional experience
2010
Head of Customer Service Center, Viollier AG, Basel
2009
Project Manager Customer Service Center, Viollier AG, Basel
2008
Sales Manager Migros-Ferien, Hotelplan AG, Glattbrugg
2006
Head of Sales & Operations ESCO-Reisen, Hotelplan AG, Basel
1998
Senior Product Manager ESCO-Reisen, Hotelplan AG, Basel
1992
Product Manager, ESCO-Reisen AG, Basel
1989
Clerk, Interstudy Sprachschulagentur, Basel
1988
Receptionist, The Hay Adams Hotel, Washington DC, USA
1987
Banquet coordinator, Grand Hotel Sauerhof, Baden bei Wien, A
1986
Diplôme Ecole Hôtelière, Lausanne
1984
Diplôme Cercle Commercial Suisse, Paris, F
1983
Swiss federal diploma, Schweizerische Alpine Mittelschule, Davos
Location

Viollier AG
Hagmattstrasse 14
4123 Allschwil
Switzerland

T
+41 848 121 121
F
+41 61 482 00 30
Expertises
Professional telephoning
CTI telephony
Coaching
Education and professional experience
2010
Head of Customer Service Center, Viollier AG, Basel
2009
Project Manager Customer Service Center, Viollier AG, Basel
2008
Sales Manager Migros-Ferien, Hotelplan AG, Glattbrugg
2006
Head of Sales & Operations ESCO-Reisen, Hotelplan AG, Basel
1998
Senior Product Manager ESCO-Reisen, Hotelplan AG, Basel
1992
Product Manager, ESCO-Reisen AG, Basel
1989
Clerk, Interstudy Sprachschulagentur, Basel
1988
Receptionist, The Hay Adams Hotel, Washington DC, USA
1987
Banquet coordinator, Grand Hotel Sauerhof, Baden bei Wien, A
1986
Diplôme Ecole Hôtelière, Lausanne
1984
Diplôme Cercle Commercial Suisse, Paris, F
1983
Swiss federal diploma, Schweizerische Alpine Mittelschule, Davos